Help center

Answers when you need them

Use these practical guides for accounts, workspace organization, search tools, billing, privacy, and technical setup.

How do I start a conversation?

Create an account, open the workspace, then use New chat. Messages are saved in your signed-in workspace on this device.

Why is generation unavailable?

Nexora does not fabricate assistant output. A server-side AI provider must be configured before a selected model can generate responses.

Can I search the web?

Yes. Search & tools uses live structured search results with a publisher and direct source link.

How do billing and upgrades work?

Pro opens a secure Stripe subscription checkout. Check the billing page for customer portal access after Stripe associates a customer.

What files can I add?

File storage is not enabled in this deployment, so uploads are explicitly unavailable rather than silently accepted.

Need a hand?

Send a support request and the workspace owner will receive it through the configured contact connector.

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Built with GenMB